

Troubleshooting
Hands on diagnostics for alarms, failed cycles, leaks, door issues, steam concerns, and other performance problems.
Repair Support
Practical repair support for steam sterilizers, including component replacement recommendations and clear next steps.
Preventative Maintenance
Scheduled maintenance designed to catch issues early, improve reliability, and help reduce unexpected downtime.
Scheduled Maintenance · Priority Support · Clear Service Records

A Plan Built Around
Your Equipment
Every facility relies on a different mix of equipment, and each piece has its own maintenance needs. We’ll review your sterilizers, washers, and other equipment, learn how your team uses them, and recommend an agreement that fits your schedule. With planned visits and a clear record of the work performed, your team can stay ahead of developing issues and know what needs attention next.
LENEX MEDICAL | SERVICE AGREEMENTS
Choose Your Level of Support
Both plans include four scheduled PM visits per year, priority service, and detailed service records. Shield Elite adds scheduled PM parts plus corrective maintenance labor and travel during the agreement term.

Preventive Maintenance Agreements
Keep scheduled service on the calendar with equipment inspections, maintenance, and clear documentation. Shield gives your team a consistent approach to PM and priority scheduling for service calls.
Service Agreements
For facilities that want more coverage, Shield Elite includes the benefits of Shield along with scheduled PM parts and corrective maintenance labor and travel during the agreement term.

Preventive Maintenance Agreements
Keep scheduled service on the calendar with equipment inspections, maintenance, and clear documentation. Shield gives your team a consistent approach to PM and priority scheduling for service calls.

Service Agreements
For facilities that want more coverage, Shield Elite includes the benefits of Shield along with scheduled PM parts and corrective maintenance labor and travel during the agreement term.

Troubleshooting
Detailed troubleshooting for failed cycles, alarms, temperature or pressure issues, steam problems, leaks, door concerns, drainage issues, and other performance-related faults. We evaluate the equipment, review operating conditions, and isolate the source of the problem before recommending repairs.
Sterilizer Repair Services
Professional repair support for steam sterilizers, including valves, pumps, sensors, switches, gaskets, door components, plumbing assemblies, electrical components, controls, and other critical systems. Repairs are completed with a focus on safe operation, reliability, and minimizing facility downtime.
Preventative Maintenance
Scheduled preventive maintenance designed to identify wear, leaks, buildup, calibration concerns, and developing component failures before they interrupt operation. Maintenance includes inspections, functional testing, adjustments, cleaning, and clear documentation of findings and recommended next steps.
